Start Date and Duration

September 23, 2020

9 months



Location and Format

Everett - Online and In-Person


3 courses; 1 course in fall, winter and spring, 3 credits per course


$796 per course

Program Details

Fall course dates/times:  Online and in-person sessions. Sept. 23-Dec. 11, 2020. In-person sessions: Thursday evenings, 4:30-9 p.m., Oct. 1 and Nov. 12 and Saturday, 9:30 a.m.-4 p.m., Oct. 10 at Everett University Center.

Winter course dates/times: Online and in-person sessions. Jan. 5-Mar. 19, 2021. In-person sessions: Friday evenings, 5-9 p.m., Jan. 15 and Mar. 12 and Saturdays, 9 a.m.-3 p.m., Jan. 16 and Mar. 13 at Everett University Center.

Spring course dates/times: Online and in-person sessions. Mar. 30-Jun. 11, 2021. In-person sessions: Thursday evenings, 5-8:30 p.m., Apr. 15 and 22, May 13 and Jun. 3 at Everett University Center.

Woman leading a meeting where she and several colleagues are discussing some business strategies.

Reinvent Your Career

Gain an overview of leadership theory and practice in this 3-course series that integrates the essential aspects of leading. Offered by The Karen W. Morse Leadership Institute at Western Washington University, explore individual, group and systemic assessment and strategies for effective, positive, innovative and responsible leadership. Course series begins fall 2020 and ends spring 2021 and will be delivered in a hybrid model with online and limited in-person sessions in Everett.

You'll Learn

Fall 2020: Improving Organizational Operations (LDST 416)

Gain a general introduction to Leadership in operations management (OM), or the production and delivery of goods and services. Learn to observe, analyze and lead an organization from a systems, process and people's perspective. From this lens, learn to design, transform, lead, and improve the systems that deliver goods and services. Ultimately, this course aims to familiarize you with the major operational issues that confront leaders, and provide them with the language, concepts, insights, analytical tools and leadership to deal with these issues. The following topics will be covered and explored through readings, class discussions, lecture, assignments, and case studies from a wide variety of public sector application areas, including education, hospital administration, social services, athletics and more.

  • Process and methodology
  • Process Analysis
  • Essentialism
  • Process flow maps
  • Decision trees
  • Operations design
  • Total Quality management
  • Lean Six Sigma
  • Full Range leadership model
  • Mission, vision, planning and execution
  • Organizational Change

Instructor: Richard G. Henderson, M.Ed.

Richard is the Principal Consultant at the Nevada Networking Institute and Assistant Director for Residence Life. He brings a wealth of experience as a leader and coach to the classroom. He has worked in higher education administration for the last eight years partnered with a rich diversity of experiences including professional sports, coaching, leadership, curriculum development, operational management and improvement and global talent trends. Richard is a native from Scotland where he played professional soccer before transplanting to the United States. Richard holds degrees in Sports Coaching Development, Physical Education and Educational Leadership as well as Lean Six Sigma certification.

Winter 2021: Avoiding Toxic Leadership (LDST 416)

The purpose of this course is to thoroughly explore toxic leadership including: why it happens, what it looks like, how it impacts individuals and systems, and strategies to hopefully avoid or navigate through leadership that is toxic. We will identify leadership theory and practices through literature and case studies to better understand these concepts and apply these lessons to our lives.

Course Objectives/Learning Outcomes:

  • Understand toxic leadership, why it happens and how to navigate it.
  • Demonstrate the ability to articulate and integrate understanding of leadership theories.
  • Recognize the systemic influences and impact of toxic leadership.
  • Reflect and explore toxic or bad leadership experiences in our own lives.
  • Analyze and critique case studies of toxic leadership.
  • Explore our own dark side as leaders and assess how to avoid becoming a toxic leader.
  • Synthesize and describe how this literature resonates with your own leadership abilities and capacities and how you can grow and develop your own leadership style.
  • Develop your ability to communicate in groups and in presentations.

Instructor: Dr. Holly Diaz

Dr. Holly Diaz is NTT faculty for the Karen W. Morse Institue for Leadership and Assistant Director with University Housing. Dr. Diaz offers a holistic, strategic, human-centered approach to teaching leadership at Western. She spent 8 years managing a satellite social service program advocating for survivors of victims of homicide and had a private therapy practice. Dr. Diaz has worked at Western since 2013 for Residence Life in University Housing and has been with the leadership institute since 2016, teaching a variety of leadership courses as well as co-leading a study abroad research course to Mongolia. Dr. Diaz was a non-traditional, first generation student who began her college career after being laid off from the travel industry following 9/11. She quickly found a love of learning and a passion for helping others. Through her work across sectors (corporate, non-profit and higher education), she found she had a skill set to assess organizational systems and implement strategies to make them more effective and human-centered. This recognition led her on the educational path of becoming a scholar practitioner through obtaining a Bachelor’s degree in Human Services, a Master’s degree in Psychology, a Master’s degree in Leadership and a Doctorate in Leadership and Change.

Spring 2021: Daring Leadership (LDST 416)

Modeled after Brené Brown’s book, Dare to Lead, this course would include content around cultivating brave and daring leaders, how to engage in difficult conversations and vulnerability in our work as leaders, and how to create positive working environments which foster productivity, innovation, and creativity. Using materials provided to educators by Brené Brown, as well as contemporary leadership scholars and authors, I see this course as being a combination of self-assessment, group discussion, and hands-on, experiential, workshop-style classroom work that helps students to engage in everyday problems and see how they can use these skills in their current work and in their futures as leaders.

Instructor: Suzanne Baker, Ed.D.

Suzanne currently works at Fairhaven College on Western's Bellingham campus as the Curriculum and Records Manager, working with students in their interdisciplinary education through advising and academic support. She also serves as a Non-Tenure Track Faculty member for the Karen W. Morse Institute for Leadership. Having recently completed her Ed.D. in Educational Leadership from Northeastern University, Suzanne is passionate about working with students to realize their leadership potential focusing her research in the area of intercultural sensitivity and meaning-making as a part of international education and study abroad experiences.